Crowne Plaza Suffern-Mahwah, Suffern NY (United States) - Deals & Reviews

The great hotel met what was needed for its 3 stars. I thoroughly recommend it to family and friends, book this property.

Overall it was a very nice stay. Good home base for trip in Suffern. Located in 2 miles from Kakiat Park.

Bear mountain is neart to this place.

Staff very helpful Location good for interstate - less than 20 minutes drive to Woodbury

Nothing really Having been out all day a pool would have been nice I did not eat at the hotel

The bed was great, refrigerator, TV, chaise, overall comfort

It was annoying to have no TV service the first hour upon my arrival. Room service meals came without the extras I requested (like mayonnaise, extra jam) and once oatmeal arrived without a spoon. Difficulty with staff and I understanding each other verbally. No swimming pool or bathtub.

The inside rooms have no cell phone reception which is ridiculous. I lost many important calls from customers who were trying to reach me and couldn't

Overall convenient and very friendly staff. The room was nice, clean and generally comfortable. Lampshades were yellowed which is a pet peeve of mine. Toilet paper roll was not conveniently located - odd layout in bathroom but overall amenities were good!

We liked the room itself -- it appeared to be recently redecorated, had a decent view of trees, and a very comfortable bed. We slept soundly despite some prom-goers in the hallway and lobby areas of the hotel. It was conveniently located right off the highway, with none of the noise you'd normally expect because of the nice landscaped grounds and trees acting as a buffer.

The staff member was quite grumpy! And the public hotel areas look very dated. Otherwise, it was a good overnight stay on our travels upstate.

We like the cleanest of the hotel, plus beautiful fountain

We found everything to our likings. We were pleased overall.

The bed was very soft and comfortable. Room was very clean and smelled nice. Enjoyed the sample products and makeup mirror in the bathroom!

My husband got a moldy bagel at the cold breakfast buffet.

Love the bed , nice size room

Uncomfortable shower ,really old towels, no soap , no shower cap , hotel really not busy and front desk staff won't pick up the phone

Great location and nice rooms.

Requested extra pillows that never arrived to my room.

It was great

Couldn't get in & out the hotel building at night

Very pleasant hotel... and quite rooms

The staff is great bill the bar tender is a fabulous asset he has an excellent memory and makes everyone feel special grt place to stay